Peel Health Campus
Part of Ramsay Health Care

New COVID-19 screening tool at Peel Health Campus

From Monday 17 August, Peel Health Campus (PHC) will be introducing a new screening process for all visitors, patients and contractors which will include answering some questions on arrival. In line with other Ramsay Health Care hospitals, PHC will be using the newly developed Ramsay QR code to streamline entry processes by offering people the chance to complete the survey before arriving.

Currently all patients, visitors and contractors are being screened at the hospital entrance.

If you are a visitor, patient or contractor you will need do the following:

Step 1 Hold your smartphone camera up to the QR Code which can be found on posters and floor stickers at entrance points. Simply hover the camera over the code as if you were going to take a photo of it.

Step 2 Click the link that pops up on your screen and simply follow the prompts.

Step 3 Answer all questions.

Step 4 Show your phone confirming the results to a screening staff member.

Do I have to wait until I arrive at the hospital to do the online questionnaire?

You don’t have to wait until you arrive to do the survey – you can complete it at home but you must do it on the day you are visiting as the code is only valid for 24 hours. 

What if I don’t have a smartphone?

If you don’t have a smartphone, don’t worry – we have friendly volunteers and staff members who will assist you.

What questions will be asked?

  1. What area of the hospital are you going to?
  2. Have you ever been diagnosed with COVID-19?
  3. Have you been in close contact with a confirmed COVID-19 case in the past 14 days?
  4. Have you been formally identified as a close contact of a confirmed case?
  5. Are you unwell with any cold or flu-like symptoms including: fevers, cough, vomiting, diarrhea, night sweats or chills, or acute respiratory infection including cough shortness of breath or sore throat?
  6. Have you travelled overseas in the past 14 days?
  7. Have you travelled interstate in the past 14 days?

What happens to personal information collected?

As Australia’s largest private hospital operator, we have experience in safely and securely storing large amounts of personal and confidential information. The information entered into our secure system through this screening process will be stored for a maximum of 30 days and then will be deleted. 

Why is this happening now?

Ramsay Health Care has decided to be even more proactive by ramping up its process for screening to protect patients, visitors and staff in the hospital. This new measure is designed to keep our patients, visitors and staff safe.  

Where exactly are the screening points at PHC?

The main public reception of the hospital.
The ED triage desk and the north consult entrance.
Some of our support areas, such as engineering and supplies will also be screening contractors in their departments.